BS ISO 10008:2013 PDF
Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions
Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions
- Статус документа:
- Отменён
- Формат:
- Электронный (PDF)
- Дата публикации:
- 30 июня 2013 г.
- ICS:
- 03.120.10
- SKU:
- BS ISO 10008:2013
Abstract
What is BS ISO 10008 – Business-to-consumer electronic commerce transactions ?
BS ISO 10008 provides planning guidance, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization. BS ISO 10008 is applicable to any organization engaged in or planning to be engaged in, a business-to-consumer electronic commerce transaction, regardless of size, type and activity.
Who is BS ISO 10008 - Business-to-consumer electronic commerce transactions for?
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