BS ISO 16355-3:2019 PDF
Applications of statistical and related methods to new technology and product development process - Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
Applications of statistical and related methods to new technology and product development process - Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
- Статус документа:
- Отменён
- Формат:
- Электронный (PDF)
- Дата публикации:
- 31 января 2019 г.
- ICS:
- 03.120.30
- SKU:
- BS ISO 16355-3:2019
Abstract
What is ISO 16355-3 – Statistical application about?
ISO 163553 describes quantitative approaches for the acquisition of the voice of customer (VOC) and voice of stakeholder (VOS) and its purpose and provides recommendations on the use of the applicable tools and methods. It is not a management system standard. ISO 163553 demonstrates the dynamic nature of a customer-driven approach. Note: ISO 16355-3 does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives. Who is ISO 16355-3 - Statistical application for? ISO 16355-3 on statistical application is useful for:
All organizations
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