BS EN ISO 9241-220:2019

What is ISO 9241-220-  Ergonomics of human-system interaction about?   

ISO 9241-220 describes the processes and specifies the outcomes by which human-centred design (HCD) is carried out within organizations. The human-centred design aims to meet requirements for human-centred quality throughout the life cycle of interactive systems.   
The processes are described from the viewpoint of those responsible for the analysis, design, and evaluation of the human use of interactive systems. The process descriptions include the purpose, benefits, outcomes, typical activities, and work products for each process, and are for use in the specification, implementation, assessment, and improvement of the activities used for human-centered design and operation in any type of system life cycle. They can also provide the basis for professional development and certification.  
The intended application of ISO 9241-22...