ISO 17840-3:2019
Road vehicles — Information for first and second responders — Part 3: Emergency response guide template
Road vehicles — Information for first and second responders — Part 3: Emergency response guide template
- Статус документа:
- Действующий
- Формат:
- Электронный (PDF)
- Количество страниц:
- 60
- Дата публикации:
- 5 апреля 2019 г.
- Издание:
- ISO IS 17840 edition 1 version 1
- ICS:
- 43.020
This document defines the template layout of the Emergency Response Guide (ERG) providing necessary and useful information about a vehicle involved in an accident to support the rescue team rescuing the occupants as quickly and as safely as possible, and to promote the correct action with respect to the vehicle technology concerned. The ERG also provides in-depth information related to fire, submersion and leakage of fluids. The ERG contains crucial and in-depth information linked to the rescue sheet (ISO 17840 parts 1 and 2), to inform training and development of rescue procedures. The headings/contents of the rescue sheet and the ERG information are aligned with each other, i.e. the ERG information works as an extension of the related rescue sheet. The template defines the layout and general contents, for ease of use by first and second responders. The guide can be communicated in paper or electronic format. The ERG template follows in principle a flowchart for the main actions of the first and second responders arriving at an accident scene or performing towing and other activities afterwards. The ERG can be related to a specific vehicle model, to a family of similar vehicle models, or to a certain type of vehicle technology in general. The ERG template provides a format for filling in the following necessary and useful emergency information: — relevant information for a vehicle involved in a traffic accident (including immobilisation, disabling of hazards, access to occupants, shut-off procedures, handling of stored propulsion energy); — information in case of fire or submersion; and — information regarding towing, transportation and storage. This document is applicable to passenger cars, buses, coaches, light and heavy commercial vehicles according to ISO 3833. The proposed template can be beneficial for use also for other types of vehicles (e.g. trains, trams, airplanes), although this is out of the scope of this document. The identification of the vehicle and of the model via a database using the license plate, the VIN number, an automatic emergency call system (e.g. e-Call) system or other identifiers (e.g. bar code or QR code) is not covered by this document. The rescue procedure or the process of handling the ERG is not covered by this document.
Abstract
Overview
ISO 17840-3:2019 - Emergency response guide template defines a standardized layout and content structure for an Emergency Response Guide (ERG) that helps first and second responders take fast, safe, and correct actions when a road vehicle is involved in an accident. The ERG is an extension of the ISO 17840 rescue sheet and provides in-depth guidance on immobilisation, disabling hazards, access to occupants, stored propulsion energy (including REESS/batteries), fire, submersion and fluid leakage. The template is intended for passenger cars, buses, coaches and light/heavy commercial vehicles (per ISO 3833) and can be used in paper or electronic formats.
Key technical topics and requirements
- Template structure and headings: The ERG follows a clear set of sections (Identification, Immobilisation/Stabilisation/Lifting, Disable Direct Hazards, Access to Occupants, Stored Energy, In Case of Fire, In Case of Submersion, Towing/Transportation/Storage, Additional Info, Pictogram explanation).
- Flowchart principle: ERG content is organized to support responder decision flow - actions to take on arrival and during post-incident activities (towing/transport).
- Alignment with rescue sheets: ERG headings and colour coding align with ISO 17840-1 and ISO 17840-2 so the ERG complements (not duplicates) the concise rescue sheet.
- Pictograms and colour coding: Use of standardized pictograms (Annex B) and colour principles (e.g., orange for high voltage, yellow for low-voltage, red for fire) to improve rapid recognition and consistency across manufacturers and responders.
- Content guidance: Includes recommended items for each heading (e.g., REESS chemistry/location, shut-off procedures, lifting/stabilisation points, prohibited actions, fire and submersion handling, towing and storage considerations).
- Technical constraints: Applicable vehicle types are specified; the ERG does not cover database-based vehicle identification (VIN/e-Call/QR) nor the procedural training or rescue process itself.
Practical applications - who uses it and why
- First responders (fire, EMS, police): Rapidly locate hazards, disable systems, access occupants and manage fire/submersion risks.
- Second responders (tow/recovery, storage operators, repair and salvage personnel): Safe towing, transport and storage instructions; handling of stored propulsion energy.
- Vehicle manufacturers: Produce consistent, compliant ERGs for models or model families; include required pictograms and colour-coded instructions.
- Training organizations & emergency planners: Develop realistic rescue procedures and training modules based on ERG content.
- Software/app developers: Implement electronic ERG viewers and integrate ERG content into responder tools (paper or electronic delivery supported).
Related standards
- ISO 17840-1 (Rescue sheet for passenger cars/light vehicles)
- ISO 17840-2 (Rescue sheet for buses/coaches/heavy vehicles)
- ISO 17840-4 (Propulsion energy identification)
- ISO 3833 (Vehicle classification)
- ISO 3864-4 (Colour specifications for safety signs)
Keywords: ISO 17840-3:2019, Emergency Response Guide, ERG template, first responders, second responders, rescue sheet, REESS, high voltage, vehicle emergency information.
Технические детали
- Технический комитет
- ISO/TC 22/SC 36 - Safety and impact testing
- SKU
- ISO 17840-3:2019
Похожие стандарты
Стандарты, упомянутые в описании