ISO 45003:2021

Overview

ISO 45003:2021 - Occupational health and safety management - Psychological health and safety at work - Guidelines for managing psychosocial risks - is an ISO guidance standard that helps organizations integrate psychosocial risk management into an existing OH&S management system based on ISO 45001. It provides practical guidance to prevent work‑related injury and ill health, promote well‑being at work, and manage hazards arising from work organization, social factors, work environment, equipment and hazardous tasks. ISO 45003 is applicable to organizations of all sizes and sectors and assumes the term “worker” includes worker representatives where they exist.

Key topics and technical focus

ISO 45003 is structured to align with ISO management system principles and covers:

• Context of the organization: understanding internal and external issues that influence psychosocial risk.
• Leadership and worker participation: top management commitment, OH&S policy, roles, and consultation.
• Planning: identification of psychosocial hazards, assessment of risks and opportunities, and setting objectives.
• Support: resources, competence, awareness, communication and documented information (including confidentiality).
• Operation: operational planning and control, eliminating hazards, reducing OH&S risks, management of change, procurement/outsourcing, emergency preparedness, and rehabilitation/return to work.
• Performance evaluation: monitoring, measurement, analysis, internal audit and management review.
• Improvement: incident response, corrective action and continual improvement.

The standard defines terms such as psychosocial risk and well‑being at work and provides examples of psychosocial hazards and control measures without prescribing specific technical thresholds.

Practical applications - who uses ISO 45003

ISO 45003 is intended for organizations and professionals aiming to improve psychological health and safety:

• EHS/OHS managers and compliance teams integrating psychosocial controls into ISO 45001 systems
• HR, occupational health professionals and employee assistance program providers
• Senior leaders and safety committees responsible for policy and resource allocation
• Consultants and auditors advising on workplace mental health, risk assessments and management systems
• Organizations planning to reduce absence, turnover and productivity losses related to psychosocial risks

Practical uses include designing risk assessments for work organization, creating training and awareness programs, embedding psychosocial controls in procurement and change management, and improving return‑to‑work and rehabilitation processes.

Related standards

• ISO 45001:2018 - Occupational health and safety management systems - Requirements with guidance for use (ISO 45003 is intended to be used together with ISO 45001).

Keywords: ISO 45003, psychosocial risk, psychological health and safety, ISO 45001, occupational health and safety management, workplace well‑being, mental health at work.