ISO 10009:2024
Quality management — Guidance for quality tools and their application
Quality management — Guidance for quality tools and their application
- Статус документа:
- Действующий
- Формат:
- Электронный (PDF)
- Количество страниц:
- 64
- Дата публикации:
- 19 июня 2024 г.
- Издание:
- ISO IS 10009 edition 1 version 1
- ICS:
- 03.120.10
This document gives guidance on the selection and application of tools that can be used in a quality management system to: a) characterize a process or a variable; b) facilitate problem solving; c) highlight areas for improvement; d) improve effectiveness.
Abstract
Overview
ISO 10009:2024 - Quality management - Guidance for quality tools and their application provides practical guidance on selecting and applying quality tools within a quality management system (QMS). The standard helps organizations to: . It is a guidance document (first edition, 2024) that catalogs quality tools, describes their use and provides examples and supporting annexes (e.g., Plan-Do-Check-Act techniques and storyboard examples).
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