ISO 37153:2024

Overview

ISO 37153:2024 - Smart community infrastructures - Maturity model for assessment and improvement - defines a Community Infrastructure Maturity Model (CIMM) to assess and improve the performance, processes and interoperability of community infrastructure. Applicable to all infrastructure types (including energy, water, transportation, waste, ICT and green/natural systems), to single or multiple infrastructures, and to communities of any size or development stage, the standard supports all life‑cycle stages (planning, design, construction, operation, decommissioning).

Keywords: ISO 37153, smart community infrastructures, maturity model, CIMM, assessment, improvement, interoperability, performance metrics.

Key topics and requirements

• Community Infrastructure Maturity Model (CIMM): A phased maturity framework with five reference levels that build progressively to characterize infrastructure maturity.
• Assessment aspects: Focus on measurable performance, structured processes, and interoperability between systems and services.
• Achievement Criteria Table (ACT): A central tool populated with predefined requirements for characteristics to be achieved at each maturity level.
• Guidance for development and use: Requirements and recommendations for defining assessment purpose, identifying characteristics and setting criteria, including attributes of characteristics.
• Assessment and improvement methodology: Guidance on conducting assessments, analysing gaps, setting improvement targets and implementing continuous improvement (linked to PDCA - Plan, Do, Check, Act).
• Scope across life cycle and infrastructure types: Explicit applicability to planning through decommissioning and to natural/green infrastructure as infrastructure types.

Practical applications

ISO 37153:2024 is practical for:

• City planners and government decision‑makers assessing infrastructure priorities and guiding capital allocation.
• Infrastructure owners and operators benchmarking current performance, identifying technical priorities and improving processes.
• Suppliers and technology providers aligning products and services with maturity criteria and interoperability needs.
• Investors and financiers evaluating where investment will most effectively raise maturity and reduce life‑cycle costs.
• Community stakeholders and citizens seeking transparent, measurable improvement in service quality and accessibility.

Use cases include cross‑community comparisons, single‑community baseline vs. target assessments, gap analysis to guide investments, and integrating maturity assessment into PDCA cycles for continuous improvement.

Related standards

• ISO 37151 - Smart community infrastructures: principles and requirements for performance metrics (normative reference).
• ISO 37101, ISO 37100 - other ISO documents addressing community sustainability and related terminology referenced throughout the standard.

ISO 37153:2024 provides a structured, interoperable approach to assess and improve smart community infrastructure maturity - supporting sustainable development goals and resilient, efficient urban services.