ISO/TR 37112:2024

Overview

ISO/TR 37112:2024 - Sustainable cities and communities: Case studies in how smart city operating models support an effective public‑health emergency response is a Technical Report from ISO/TC 268 that compiles global case studies of smart city responses to COVID‑19. The report demonstrates how smart technologies, smart data, smart decision‑making and smart ways of working - guided by the principles in ISO 37106 - can improve outcomes across the command‑and‑control stages described in ISO 22320. It is informational (non‑normative) and intended to inform the development of ISO 37113 and support UN Sustainable Development Goals for resilient, safe and sustainable cities.

Key topics and technical focus

• Case study framework for Smart Public‑Health Emergency Management (PHEM) emphasizing integrated data and governance.
• Practical examples mapped to ISO 22320 command‑and‑control phases:
  • Observation / information gathering (e.g., Putrajaya city command centre)
  • Situation assessment and forecasting (e.g., New York precision spatial data)
  • Planning (e.g., China‑Singapore Tianjin Eco‑city pandemic mapping)
  • Decision‑making and communication (e.g., Scottish inter‑city collaboration)
  • Implementation (e.g., Wuhan rapid construction of a smart emergency hospital)
  • Feedback and control measures (e.g., Hangzhou health‑code system)
• Emphasis on interoperability, data sharing, smart governance, and cross‑sector collaboration (public/private; local/regional/national).
• Non‑normative guidance: the document contains lessons learned, good practice examples and a conceptual framework rather than prescriptive technical requirements.

Practical applications and target users

Who would use ISO/TR 37112:2024:

• City planners and local government authorities designing smart city PHEM capabilities.
• Public‑health officials and emergency managers seeking integrated command‑and‑control approaches.
• Standards developers and policymakers drafting frameworks for emergency preparedness and smart governance.
• Technology vendors and system integrators building interoperable sensing, data‑analytics and command‑centre solutions.
• Researchers and practitioners evaluating best practices and lessons learned from COVID‑19 responses.

Practical uses:

• Informing procurement and design of city command centres, data platforms and emergency workflows.
• Structuring multi‑agency exercises, interoperability testing and incident response playbooks.
• Guiding policy on data governance, open data and public engagement during public‑health emergencies.

Related standards

• ISO 37106 - Smart city operating model principles (guiding principles applied throughout the report)
• ISO 22320 - Command‑and‑control for emergency management (process stages referenced)
• ISO 37101 - Sustainable communities (strategic alignment)
• ISO 37113 - Under development; ISO/TR 37112 informs its good practice framework

Keywords: ISO/TR 37112:2024, smart city operating models, public‑health emergency management, PHEM, ISO 37106, ISO 22320, COVID‑19 case studies, smart technologies, smart data, urban resilience.