Overview
CEN ISO/TR 41016:2024 - Facility management - Overview of available technologies (ISO/TR 41016:2024) provides a structured, non-prescriptive technical report that maps the landscape of technologies applicable to facility management (FM). It defines and categorises systems, equipment, methodologies and software to help facility managers, operators, owners and stakeholders understand how digital practice and technology can deliver long‑term value across the built environment. The report aligns with ISO/TR 41013, the ISO 19650 series and the ISO 41000 family as part of an integrated FM framework.
Key Topics
This technical report organises FM technology into practical domains and topics, including:
- Scope & drivers: How technology supports FM business goals and the “golden thread” of information continuity.
- Networks & utilities: Grids, local (LAN) and wide area (WAN) networks, and utility interfaces.
- Transactions, security & storage: Biometrics, cybersecurity, blockchain, backup and smart contracts for secure FM data and transactions.
- Automation, monitoring & delivery: Robotics, wearables, smart assets and digital experience monitoring to automate operations and service delivery.
- Digital workplace: Virtual/augmented reality, virtual assistants, smart workspaces and operational applications that enhance occupant experience and productivity.
- Computer & data insights: Computer vision, machine learning, deep learning and natural language processing for analytics and decision support.
- Information models & frameworks: Building information modelling (BIM), GIS, whole‑life management, health & safety and well‑being information models.
- Data re‑commissioning: Systems that generate data for commissioning, recommissioning and asset restoration.
- Business topics: Technology strategy, business case formation, ROI, agile delivery, risk of early adoption, maturity assessment and gap analysis.
- FMTech periodic table: A referenced classification for technologies and their interrelations.
Applications
CEN ISO/TR 41016:2024 is practical guidance for applying technology across FM use cases:
- Creating digital strategies and roadmaps to improve asset performance and reduce lifecycle costs.
- Defining secure data architectures and transactional controls for facility operations.
- Selecting automation, monitoring and analytics solutions to optimise maintenance, energy and occupant services.
- Integrating BIM/GIS and whole‑life data to support planning, handovers and the golden‑thread of information.
- Building business cases, assessing maturity, and managing adoption risk with agile approaches.
Who should use this standard
- Facility managers and FM teams
- Asset owners and operators
- FM technology suppliers, consultants and integrators
- Building operators, estate managers and FM stakeholders interested in aligning technology with ISO FM frameworks
Related standards
- ISO/TR 41013 (facility management concepts)
- ISO 19650 series (BIM and information management)
- ISO 41000 family (facility management management system and practice)
Keywords: CEN ISO/TR 41016:2024, facility management technologies, FM technology, building information modelling, cybersecurity in FM, digital workplace, FMTech periodic table, asset management.