EN ISO 24014-1:2021 PDF

Overview

EN ISO 24014-1:2021 (ISO 24014-1:2021) specifies a conceptual, implementation‑neutral architecture for an Interoperable Fare Management System (IFMS) for public surface transport (including subways). The standard provides guidance for the development of multi‑operator, multi‑service interoperable public transport fare management and electronic ticketing systems at national and international levels. It defines a reference functional architecture, roles, interfaces, use cases and security requirements to ensure ticketing interoperability across actors and systems.

Key Topics and Requirements

• Reference functional architecture - a generic model describing logical and functional components of an IFMS and the interfaces:
  • Internal IFMS components and roles
  • Interfaces between IFMSs
  • Interfaces with external services and non‑transport media
• Core IFMS functions - management areas required for interoperability:
  • Management of media (cards, mobile tokens, etc.)
  • Management of applications (ticketing apps, wallets)
  • Management of products (fares, passes, tariffs)
  • Security management (authentication, data protection)
  • Certification, registration and identification of organizations, components, media and services
• Use cases and data flows - documented interaction scenarios showing operational data exchange between IFMS roles and external actors (e.g., enrolment, registration, provisioning, product acquisition).
• Security requirements - baseline requirements to protect electronic tickets, customer accounts and ID services.
• Mobility platforms (Annex A) - framework for integrating fare management with travel information for inter‑ and multimodal journeys.
• Annexes with practical examples - national implementation examples and detailed elaborations (Annex B–E).
• Scope exclusions - the standard does not define the technical interface or data exchange between the physical medium and the medium access device, nor financial/payment settlement mechanisms; these topics are addressed by other standards and committees.

Applications - Who Uses This Standard

• Public transport authorities and operators planning national or cross‑operator ticketing interoperability
• System integrators and ticketing vendors designing IFMS platforms and components
• Mobility platform developers seeking to integrate fare management with multimodal travel services
• Certification bodies and regulators establishing compliance criteria for interoperable ticketing
• Policy makers and transport planners aligning procurement and national schemes to international best practice

Practical benefits include reduced vendor lock‑in, simplified cross‑operator travel for customers, reusable technical building blocks, and a consistent security and certification approach for electronic ticketing.

Related Standards (if applicable)

ISO/TC 204 and CEN/TC 278 contributed to this standard. Note that technical details of the medium-to-device interface and payment/settlement mechanisms are handled by other standardization workstreams (contactless ticketing and payments standards).