Overview
ISO 13687-2:2017 - Tourism and related services - Yacht harbours - Part 2: Minimum requirements for intermediate service level harbours defines baseline operational, safety and environmental requirements for commercial and non-commercial yacht harbours delivering an intermediate level of service to the recreational boating community. It builds on the basic service requirements in ISO 13687-1 and sits below the high-service requirements in ISO 13687-3. The standard excludes specifics for boat yards, dry stacks, dry-docking areas, dry storages, fuel station design and nearby beaches, and does not address extreme weather above Beaufort wind force 9 or rogue wave events.
Key topics and requirements
The document organizes practical minimum requirements across operational, safety and environmental domains, including:
- General and legal requirements - alignment with laws and ISO 13687-1 obligations.
- Office and administration - purpose-built harbour office; staff availability every day in high season, four days/week in low season, and at least eight hours/day during staffed periods.
- Staffing and competence - personnel able to assist mooring; at least 25% of staff per shift trained in first aid; ability for staff to communicate in English or another applicable foreign language; designated yacht harbour manager with relevant training.
- Environmental controls - waste handling, collection/disposal of waste oil and fuel, spill response, management of black/grey/bilge water and hazardous substances, and an environmental code of conduct.
- Safety provisions - first aid kits, firefighting and lifesaving equipment, illumination, emergency action plans and drills.
- Signage and information - graphical symbols, information points and entrance identification.
- Services and amenities - freshwater, toilets, showers, electricity, parking, food/beverage, chandler/craft equipment, wifi, laundry, auxiliary craft and basic repair/maintenance provisions (note: detailed fuel station specification is outside scope).
- Maintenance, cleaning and security - routine maintenance programmes, inspections and security measures.
Practical applications
ISO 13687-2 is used to:
- Benchmark and upgrade marina operations to an intermediate marina standards level.
- Inform design and operational briefs for harbour upgrades and service planning.
- Prepare documentation for procurement, tendering or third‑party assessment of harbour services.
- Support sustainable marina management by integrating environmental protection and spill-response controls.
- Standardize guest information and safety expectations for recreational boating and nautical tourism.
Who should use this standard
- Harbour and marina operators and managers
- Port and coastal municipal authorities
- Marina planners, designers and consultants
- Tourism agencies and destination managers
- Safety officers, auditors and compliance teams
Related standards
Using ISO 13687-2:2017 helps harmonize service levels, improve safety and environmental performance, and provide predictable, quality services across intermediate-level yacht harbours.