ISO 22876:2021 PDF

Name: ISO 22876:2021 — Tourism and related services — Bareboat charter — Supplementary charter services and experiences
SKU: ISO 22876:2021
Price: 25 EUR
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Tourism and related services — Bareboat charter — Supplementary charter services and experiences

Название (английский):

ISO 22876:2021

Tourism and related services — Bareboat charter — Supplementary charter services and experiences

Статус документа:: Действующий
Формат:: Электронный (PDF)
Количество страниц:: 10
Дата публикации:: 23 августа 2021 г.
Издание:: ISO IS 22876 edition 1 version 1
ICS:: 03.080.30

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Описание (английский):

This document establishes the minimum requirements for supplementary charter services and experiences offered by a charter provider. It is applicable to any individual or organization which offers such additional services. This document excludes bareboats that: — do not have living accommodation; — are only hired as accommodation and are not permitted to leave their mooring/berth. This document does not establish the construction requirements for equipment provided.

Abstract

Похожие стандарты

Упомянутые в описании и другие стандарты ISO

Overview

ISO 22876:2021 - Tourism and related services - Bareboat charter - Supplementary charter services and experiences - defines minimum requirements for additional services and experiences offered with bareboat charters. Published in 2021 by ISO/TC 228, the standard complements ISO 20410 (which covers minimum service and equipment requirements for the bareboat itself) by focusing on the extra services that improve safety, accessibility and customer satisfaction. It applies to any individual or organization acting as a charter provider, but excludes boats without living accommodation or boats hired only as stationary accommodation. ISO 22876:2021 does not set construction requirements for equipment.

Key topics and requirements

The standard structures practical requirements around the charter customer journey and ancillary services, including:

Terms and scope: Definitions for bareboat, charterer, charter provider, skipper, steward, chef, instructor, transfer and travel.

Travel and transfers: Requirements for travel arrangements, transfer services and entry/arrival information.

Start/end procedures: Handover and handback processes, welcome procedures (including when travel is provided), and vehicle parking arrangements.

Consumables & provisioning: Minimum expectations for fuel, cooking gas, fresh water and onboard provisioning.

Welcome pack and starter supplies: Guidance on starter cleaning and provisioning packs, bed linen, towels and cleaning services.

Local information: Mandatory local environmental and navigational information to support safe operation and sustainable practices.

Charter boat equipment: Minimum items for galley, tenders/dinghies, entertainment and optional equipment (note: does not prescribe construction standards).

Services during charter: Response procedures for problems, communications, luggage storage and vehicle hire options.

Supplementary personnel: Roles and responsibilities for steward, chef, deckhand, skipper/instructor, interpreter and security guard.

Insurance: Requirements and considerations for insurance cover associated with supplementary services.

Applications and who should use it

ISO 22876:2021 is practical for:

Charter providers, fleet managers and boat owners who offer extras to bareboat clients.

Tour operators and booking agents packaging travel, transfer and provisioning.

Marinas and ground-handling services developing welcome and handover processes.

Quality managers, auditors and insurers assessing service-level compliance and risk mitigation.

Consultants and trainers developing procedures and staff roles (stewards, skippers, chefs, instructors).

Using ISO 22876 helps businesses standardize service delivery, improve customer confidence, reduce operational risk, and make bareboat holidays more accessible to inexperienced sailors.

ISO 22876:2021 PDF

Abstract

Похожие стандарты

Overview

Key topics and requirements

Applications and who should use it

Related standard

Технические детали

ISO 20410:2017

Tourism and related services — Bareboat charter — Minimum service and equipment requirements

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