ISO/IEC 17021-3:2017 PDF

Name: ISO/IEC 17021-3:2017 — Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 3: Competence requirements for auditing and certification of quality management systems
SKU: ISO/IEC 17021-3:2017
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Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 3: Competence requirements for auditing and certification of quality management systems

Название (английский):

ISO/IEC 17021-3:2017

Статус документа:: Действующий
Формат:: Электронный (PDF)
Количество страниц:: 5
Дата публикации:: 14 марта 2017 г.
Издание:: ISO/IEC IS 17021 edition 1 version 1
ICS:: 03.120.20

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Описание (английский):

ISO/IEC 17021‑3:2017 specifies additional competence requirements for personnel involved in the audit and certification process for quality management systems (QMS) and complements the existing requirements of ISO/IEC 17021‑1.

Abstract

Похожие стандарты

Стандарты, упомянутые в описании

Overview

ISO/IEC 17021-3:2017 specifies additional competence requirements for personnel involved in the audit and certification of Quality Management Systems (QMS). It complements ISO/IEC 17021‑1 by defining the specific QMS knowledge and skills auditors, audit teams, reviewers and certification decision‑makers need when assessing QMS based on ISO 9001 (and applicable to other QMS applications). The standard was published in 2017 and updates prior technical guidance to reflect ISO 9001:2015 concepts.

Key topics and requirements

Scope and purpose: Adds QMS‑specific competence requirements to the generic requirements in ISO/IEC 17021‑1. Applicable primarily to QMS audits based on ISO 9001.

Audit team competence: An audit team must have the collective competence necessary to meet audit objectives. Individual members need not possess every competency if the team as a whole does.

Fundamental QMS knowledge (auditors must know):

Quality management principles and related terminology
The process approach and monitoring/measurement
PDCA cycle (plan‑do‑check‑act)
Role of leadership in QMS
Risk‑based thinking: determining risks and opportunities
Documented information structures and quality tools/methods

Context of the organization: Auditors need business‑sector knowledge to evaluate whether an organization has identified relevant external/internal issues, interested parties’ needs, and appropriate QMS scope.

Client‑specific knowledge: Familiarity with terminology, technology, statutory/regulatory requirements, product/service/process characteristics, infrastructure and external provision affecting product/service quality; and how organization type, size and governance affect QMS implementation.

Competence for reviewers/decision makers: Knowledge of fundamental QMS concepts, process approach, risk‑based thinking and scope applicability when reviewing audit reports and making certification decisions.

Annex A: Informative summary of required knowledge areas for different certification functions.

Practical applications

Helps certification bodies define role‑based competence criteria, selection and training of auditors, and audit team composition.

Guides audit team leaders and HR/training providers in designing competency matrices, learning plans and continuing professional development.

Supports accreditation bodies and assessors when evaluating certification body personnel competence.

Useful to organizations preparing for certification to understand auditor expectations (context analysis, risk‑based approach, leadership).

Related standards

ISO/IEC 17021‑1:2015 (generic requirements for certification bodies)

ISO 9001:2015 (QMS requirements)

ISO 9000, ISO 19011 and ISO 9004 (guidance and foundational QMS concepts)

Keywords: ISO/IEC 17021-3:2017, QMS auditing, competence requirements, certification bodies, ISO 9001, audit team, risk-based thinking, context of the organization.

ISO/IEC 17021-3:2017 PDF

Abstract

Похожие стандарты

Overview

Key topics and requirements

Practical applications

Who should use this standard

Related standards

Технические детали

ISO 9001:2015

Quality management systems — Requirements

BS ISO/IEC 17021-13:2021

Conformity assessment. Requirements for bodies providing audit and certification of management systems. Compe…

ISO 19443:2018/Amd 1:2024

Quality management systems — Specific requirements for the application of ISO 9001:2015 by organizations in t…

SIST EN ISO 9000:2015

Quality management systems - Fundamentals and vocabulary (ISO 9000:2015)

EN ISO 19011:2026

Guidelines for auditing management systems (ISO 19011:2026)

ISO 9004:2018

Quality management — Quality of an organization — Guidance to achieve sustained success