ISO/IEC 29184:2020 PDF

Name: ISO/IEC 29184:2020 — Information technology — Online privacy notices and consent
SKU: ISO/IEC 29184:2020
Price: 25 EUR
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Information technology — Online privacy notices and consent

Название (английский):

ISO/IEC 29184:2020

Information technology — Online privacy notices and consent

Статус документа:: Действующий
Формат:: Электронный (PDF)
Количество страниц:: 25
Дата публикации:: 2 июня 2020 г.
Издание:: ISO/IEC IS 29184 edition 1 version 1
ICS:: 35.030

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Описание (английский):

This document specifies controls which shape the content and the structure of online privacy notices as well as the process of asking for consent to collect and process personally identifiable information (PII) from PII principals. This document is applicable in any online context where a PII controller or any other entity processing PII informs PII principals of processing.

Abstract

Похожие стандарты

Упомянутые в описании и другие стандарты ISO

Overview

ISO/IEC 29184:2020, titled Information technology - Online privacy notices and consent, defines controls for designing clear, timely online privacy notices and for obtaining demonstrable consent to collect and process personally identifiable information (PII). Applicable in any online context where a PII controller or other entity informs PII principals, the standard supports transparent, fair and revocable consent and implements privacy principles from ISO/IEC 29100 (Consent and Choice; Openness, Transparency and Notice).

Key Topics and Requirements

Notice obligations and structure: Requirements for when notice must be provided, appropriate timing, locations and forms (including visual and audible notices) and ongoing references to prior notices.

Clarity and accessibility: Notices must be concise, legible, in plain language, multilingual where appropriate, and accessible (e.g., screen reader support).

Notice content elements: Mandatory information categories such as purpose descriptions, identification of the PII controller, types and methods of PII collection, timing/location of collection, intended uses, third‑party transfers, retention periods, jurisdiction/geo‑location of stored PII, risks, and complaint/contact channels.

Consent controls: Conditions for when consent is appropriate; requirements for informed, freely given, specific and unambiguous (explicit/opt‑in) consent; separation of necessary vs optional PII; frequency and timeliness of consent requests; recordkeeping (consent receipts).

Change management: Guidance on renewing notices and renewing consent when processing conditions change.

Implementation evidence: Organizations must document applicability of each control, justifications if controls don’t apply, and methods for verifying implementation.

Practical artifacts: Annexes provide a sample user interface for obtaining consent on PCs and smartphones (Annex A) and an example consent receipt or record (Annex B).

Applications

ISO/IEC 29184 is practical for any online service or product that collects PII:

Websites, mobile apps, e‑commerce platforms, IoT services and cloud services

Online recruitment/HR portals and customer support systems

Systems that transfer PII to third parties or across jurisdictions Use cases include designing privacy policies and consent flows, building consent management platforms (CMPs), and documenting compliance during audits.

ISO/IEC 29184:2020 PDF

Abstract

Похожие стандарты

Overview

Key Topics and Requirements

Applications

Who should use this standard

Related Standards

Технические детали

SIST EN ISO/IEC 29100:2020

Information technology - Security techniques - Privacy framework (ISO/IEC 29100:2011, including Amd 1:2018)

BS EN ISO/IEC 29184:2023

Information technology. Online privacy notices and consent.

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