ISO/IEC 4944:2024 PDF

Name: ISO/IEC 4944:2024 — Information technology — User interfaces — Evaluating usability of natural user interfaces
SKU: ISO/IEC 4944:2024
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Information technology — User interfaces — Evaluating usability of natural user interfaces

Название (английский):

ISO/IEC 4944:2024

Information technology — User interfaces — Evaluating usability of natural user interfaces

Статус документа:: Действующий
Формат:: Электронный (PDF)
Количество страниц:: 13
Дата публикации:: 18 сентября 2024 г.
Издание:: ISO/IEC IS 4944 edition 1 version 1
ICS:: 13.180

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Описание (английский):

This document provides a framework, requirements and recommendations for evaluating the usability of a natural user interface (NUI) for systems, products or services. Measuring and reporting the usability of the NUI are also described. The usability evaluation focuses on the efficiency, effectiveness and satisfaction of the NUI. This document can also be applied to the usability evaluation of other user interfaces (UIs) for emerging technologies.

Abstract

Похожие стандарты

Стандарты, упомянутые в описании

Overview

ISO/IEC 4944:2024 - Information technology - User interfaces - Evaluating usability of natural user interfaces (NUI) provides a structured framework, requirements and recommendations for evaluating the usability of natural user interfaces used in systems, products or services. The standard focuses on measuring and reporting usability in terms of effectiveness, efficiency and satisfaction, and includes guidance for assessing the naturalness of interactions (speech, gestures, touch, gaze and multimodal combinations). It can also be applied to other emerging user interfaces.

Key topics and requirements

Evaluation framework: Defines a usability evaluation approach consistent with ISO/IEC 9241-11, emphasizing that usability depends on specified users, goals/tasks and contexts of use.

Scope of evaluation: Covers both the usability of the UI for accomplishing tasks and the specialized evaluation of the naturalness of NUI interactions.

Components to consider:

Diverse users (abilities, accessibility needs)
Diverse contexts (environmental, cultural, organizational)
Goals, tasks and interaction sequences
System/product/service as the evaluation target

Measuring usability:

Purpose-driven measures and reporting
Effectiveness: task completion, accuracy of outcomes
Efficiency: resources (time, effort) expended to complete tasks
Satisfaction: user comfort, acceptance and perceived experience
Additional measures for naturalness of interactions (how closely interactions align with everyday human behaviors)

Evaluation methods: Emphasizes evaluation based on actual use and provides content elements and format guidance for reporting usability evaluation results.

Practical applications

Who uses ISO/IEC 4944:2024:

UX researchers and usability practitioners evaluating NUIs

Product designers and interaction designers building voice, gesture, touch or multimodal interfaces

Developers and QA teams validating interaction naturalness and task performance

Accessibility and user experience specialists ensuring diverse users and contexts are considered

Project managers and procurement teams specifying usability requirements for NUI-enabled products and services

Practical uses:

Designing test plans and metrics for NUI prototypes and production systems

Comparing alternative interaction metaphors for naturalness and task performance

Documenting and reporting usability findings for regulatory, procurement or design iteration purposes

Extending evaluation approaches to other emerging interfaces

Related standards

ISO 9241-11: Ergonomics of human-system interaction - Usability: Definitions and concepts (normative reference for usability concepts used in ISO/IEC 4944)

ISO 9241-110 (referenced concepts such as interaction principles)

Keywords: ISO/IEC 4944:2024, natural user interfaces, NUI usability, usability evaluation, usability measurement, effectiveness efficiency satisfaction, naturalness, user interfaces, ISO 9241-11.

ISO/IEC 4944:2024 PDF

Abstract

Похожие стандарты

Overview

Key topics and requirements

Practical applications

Related standards

Технические детали

ISO 9241-1:1997/Amd 1:2001

Ergonomic requirements for office work with visual display terminals (VDTs) — Part 1: General introduction —…

BS ISO/IEC 4944:2024

Information technology. User interfaces. Evaluating usability of natural user interfaces

SIST EN ISO 9241-110:2020

Ergonomics of human-system interaction - Part 110: Interaction principles (ISO 9241-110:2020)