Overview
ISO/IEC 5153-1:2024 - Information technology - City service platform for public health emergencies - Part 1: Overview and general requirements defines general requirements for a city-level service platform that supports prevention, preparedness, response and recovery during public health emergencies (PHEs). The standard specifies expectations for data, functions, security, privacy protection, accessibility and interoperability, positioning the platform as a single hub that integrates cross-domain smart city services and applications.
Key topics and technical requirements
- Scope & stakeholders: Addresses roles of manager/coordinator, service provider and user across city operations and emergency management.
- Emergency lifecycle support: Requirements for the four phases - prevention & mitigation, preparedness, response, and recovery.
- Functional services (examples): emergency planning, emergency exercises, information release, warning distribution, self-quarantine monitoring, self-check and reporting, graphic code management, travel declaration, contact tracing, and public health resources management.
- Data requirements:
- Traceability: provenance and auditability of data used in decision-making.
- Exchange and sharing: support for interoperable data flows among devices, systems and stakeholders.
- Security: protection measures for data-in-transit and data-at-rest.
- Quality: accuracy, timeliness and fitness-for-purpose of PHE data.
- Security requirements: access security (authentication/authorization) and operation security (availability, resilience, protection against threats such as DDoS).
- Privacy protection: requirements aligned with privacy information management best practices (see ISO/IEC 27701 for related guidance).
- Accessibility & interoperability: inclusive design for people with disabilities or limited connectivity; multi-channel delivery via sensors, mobile apps, web clients and smart screens.
Practical applications and who uses this standard
- City and municipal governments: design, procure and operate an integrated PHE service platform that coordinates cross-department actions and public communications.
- Public health authorities: host core functions like contact tracing, case reporting, resource allocation and quarantine monitoring.
- Software vendors and system integrators: build interoperable, secure modules (apps, APIs, graphic-code systems, dashboards) that comply with platform requirements.
- IoT and infrastructure providers: ensure device-level interoperability and data traceability for sensors and terminals feeding the platform.
- Policy makers & emergency planners: use the standard to align city-level PHE strategies with technical requirements and accessibility commitments.
Related standards
- ISO/IEC 27701 - privacy information management (extension to ISO/IEC 27001/27002)
- ISO/IEC 24039 and ISO/IEC 30145-3 - referenced smart city digital platform and application-layer frameworks (contextual references in the document)
ISO/IEC 5153-1:2024 is a practical guide for building resilient, privacy-aware and interoperable city service platforms to improve coordination and public safety during public health emergencies.