ISO/IEC TR 20000-10:2015 PDF
Information technology — Service management — Part 10: Concepts and terminology
Information technology — Service management — Part 10: Concepts and terminology
- Статус документа:
- Отменён
- Формат:
- Электронный (PDF)
- Количество страниц:
- 26
- Дата публикации:
- 13 ноября 2015 г.
- Издание:
- ISO/IEC TR 20000 edition 2 version 1
- ICS:
- 03.080.99
ISO/IEC TR 20000-10:2015 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000‑1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports. This part of ISO/IEC 20000 also explains the terminology used in ISO/IEC 20000, so that organisations and individuals can interpret the concepts correctly. ISO/IEC TR 20000-10:2015 is for a) service providers considering using any part of ISO/IEC 20000 and looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal, b) service providers that wish to understand how ISO/IEC 20000 can be used in combination with other International Standards, and c) practitioners, auditors, and other parties who wish to gain an understanding of ISO/IEC 20000.
Технические детали
- Технический комитет
- ISO/IEC JTC 1/SC 40 - IT service management and IT governance
- SKU
- ISO/IEC TR 20000-10:2015
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