ISO/TS 42501:2022 PDF

Name: ISO/TS 42501:2022 — Sharing economy — General trustworthiness and safety requirements for digital platforms
SKU: ISO/TS 42501:2022
Price: 25 EUR
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Sharing economy — General trustworthiness and safety requirements for digital platforms

Название (английский):

ISO/TS 42501:2022

Sharing economy — General trustworthiness and safety requirements for digital platforms

Статус документа:: Действующий
Формат:: Электронный (PDF)
Количество страниц:: 15
Дата публикации:: 6 октября 2022 г.
Издание:: ISO TS 42501 edition 1 version 1
ICS:: 03.080.01

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Описание (английский):

This document specifies general trustworthiness and safety requirements applicable to operators of digital platforms within the sharing economy. While this document does not cover system requirements for digital platforms, the document is still beneficial for system development.

Abstract

Похожие стандарты

Упомянутые в описании и другие стандарты ISO

Overview

ISO/TS 42501:2022 - "Sharing economy: General trustworthiness and safety requirements for digital platforms" provides a high‑level framework of non‑system-specific requirements that platform operators can use to increase trust, safety and reliability in sharing‑economy services. The Technical Specification targets operators of digital platforms (for‑profit and non‑profit) and is intended to guide management, operations, product and security teams. Although it does not prescribe detailed system requirements, it is explicitly beneficial for system development, policy design and operational governance.

Key Topics

The document organizes requirements around general principles and operational phases. Major topics include:

General principles: integrity, transparency, accountability and authorization, accessibility and inclusion, respect for affected interests, and competence.

Transaction phases: on‑boarding, information delivery/update, connection, transaction execution, and rating/review - with guidance for each phase to promote safe, trustworthy interactions.

Managing operations:

Registration, authentication and verification (including identity authentication and credential checks; platform operator responsibility).
Terms of use: development, summaries, enforcement, changes, and procedures for limiting or terminating access.
Complaint handling and dispute resolution: rights, redress, incident preparedness and emergency response.
User/provider information: transparent fee disclosure, dynamic pricing explanation, search/ranking changes, status of providers, removal of false information, and ethical marketing.

Information security: roles and responsibilities, procedures for handling information, access control, encryption, detection and response to information leakage, control of outsourced processes, and training/awareness.

Special safeguards: safety mechanisms for minors and life‑safety considerations for users/providers.

Applications

ISO/TS 42501 is practical for organizations that operate or develop digital platforms in the sharing economy, including:

Platform operators and managers seeking a trust and safety governance baseline.

Product owners and system architects using the document to inform platform design and feature requirements.

Security, compliance and legal teams implementing authentication, data protection and dispute‑resolution procedures.

Policymakers, consumer protection bodies and industry groups defining best practices for fair competition and user safety. Adopting the specification can improve user confidence, reduce operational risk, and support consistent treatment of providers and users across transactions.

Related Standards

ISO 42500 - Sharing economy: General principles (normative reference in ISO/TS 42501).

Documents from ISO/TC 324 (Sharing economy) for broader governance and terminology.

Keywords: ISO/TS 42501:2022, sharing economy, digital platforms, trustworthiness, safety requirements, platform operators, authentication, information security, onboarding, dispute resolution.

ISO/TS 42501:2022 PDF

Abstract

Похожие стандарты

Overview

Key Topics

Applications

Related Standards

Технические детали

PD ISO/TS 42501:2022

Sharing economy. General trustworthiness and safety requirements for digital platform

ISO 42500:2021

Sharing economy — General principles

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