Information technology. Process assessment. Process reference model for service management
Information technology. Process assessment. Process reference model for service management
What is ISO/IEC TS 33054 about?
ISO/IEC TS 33054 is an International Standard on software and systems engineering which facilitates the development of a process assessment model (PAM) for service management. ISO/IEC TS 33054 defines a process reference model (PRM)for the domain of service management. The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes
Who is ISO/IEC TS 33054 ?
ISO/IEC TS 33054 on PRM is relevant to:
IT industry Information security companies Software development industry Organizations Assessment sponsors
Why should you use ISO/IEC TS 33054 ?
A PRM is a model comprising definitions of processes described in terms of process purpose and outcomes, together with an architecture describing the relationships between the processes. ISO/IEC TS 33054 specifies a process reference model which provides traceability to requirements. By applying a PRM to your organization in compliance with
Другие стандарты PD