Information technology. Process assessment. Process assessment model for system life cycle processes
Information technology. Process assessment. Process assessment model for system life cycle processes
What is ISO/IEC TS 33060 about?
ISO/IEC TS 33060 is an international standard on software and systems engineering which facilitates the development of a process assessment model (PAM) for service management. ISO/IEC TS 33060 defines a process assessment model for system life cycle processes, conformant with the requirements of ISO/IEC 33004 , for use in performing a conformant assessment in accordance with the requirements of ISO/IEC 33002.
Who is ISO/IEC TS 33060 ?
ISO/IEC TS 33060 on PAM is relevant to:
IT industry Service providers to assess and improve a service management system (SMS) Organizations
Why should you use ISO/IEC TS 33054 ?
A process assessment model includes a set of assessment indicators. Process performance indicators address the process purpose and outcomes of each process in the process assessment model. Process quality indicators demonstrate the achievement of the process attributes in the process measurement framework. These indicators may also provide a reference source of practices when implementing a process improvement program. ISO/IEC T...
Упомянутые в описании и другие стандарты PD