PD ISO/IEC TS 33074:2020 PDF
Information technology. Process assessment. Process capability assessment model for service management
Information technology. Process assessment. Process capability assessment model for service management
- Статус документа:
- Действующий
- Формат:
- Электронный (PDF)
- Дата публикации:
- 30 июня 2020 г.
- ICS:
- 35.080
- Технический комитет:
- IEC
- SKU:
- PD ISO/IEC TS 33074:2020
Abstract
What is ISO/IEC TS 33074 about?
ISO/IEC TS 33074 is an international standard on software and systems engineering which facilitates the development of a process assessment model (PAM) for service management. ISO/IEC TS 33074 defines a process assessment model that relies on the process reference model published as ISO/IEC TS 33054 that meets the requirements of ISO/IEC 33004 and that supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes and the process attributes as defined in ISO/IEC 33020 . The process assessment model in ISO/IEC TS 33074 is directed at assessme...
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