Name: PD ISO/TR 32123:2024 — Transaction assurance in E-commerce. After-sales services
SKU: PD ISO/TR 32123:2024
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1 Scope This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services .

PD ISO/TR 32123:2024 PDF

Abstract

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