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Information technology - Learning, education and training - Quality management, assurance and metrics - Part…

Overview EN ISO/IEC 19796-1:2009 (ISO/IEC 19796-1:2005) provides a process-oriented framework for describing, comparing and analysing quality management and quality assurance approaches in ICT‑suppor…

Information technology - Learning, education and training - Quality management, assurance and metrics - Part…

Overview EN ISO/IEC 19796-1:2009 (ISO/IEC 19796-1:2005) provides a process-oriented framework for describing, comparing and analysing quality management and quality assurance approaches in ICT‑suppor…

Information technology — Learning, education and training — Quality management, assurance and metrics — Part…

Information technology. Learning, education and training. Quality management, assurance and metrics. General…