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Overview ISO/IEC 30105-1:2024 - “Information technology - IT Enabled Services‑Business Process Outsourcing (ITES‑BPO) lifecycle processes - Part 1: Process reference model (PRM)” defines a process re…
1 Scope ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. It defines the proc…