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Overview ISO/IEC 30105-4:2022 - "Information technology - IT Enabled Services‑Business Process Outsourcing (ITES‑BPO) lifecycle processes - Part 4: Key concepts" defines the core concepts, terminolog…
1 Scope ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes . It defines the pro…