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Managing for the sustained success of an organization — A quality management approach

Health services. Quality management systems. Guide for the use of EN ISO 9004:2000 in health services for per…

PD CEN/TR 15592:2007 is a Technical Report that provides assistance on how the BS EN ISO 9004:2000 guidelines may be applied to health services, without prescribing the activities that need to be don…

Quality management and quality assurance standards. Guidelines