SIST EN ISO 9241-960:2018 PDF

Overview

EN ISO 9241-960:2017 - Ergonomics of human-system interaction: Framework and guidance for gesture interactions provides human-centered guidance for selecting, creating and documenting gestures used in gesture interfaces. The standard focuses on the usability and ergonomics of gestures expressed by humans (all human gestures are 3D), and covers the design process, relevant gesture parameters, evaluation and documentation. It does not specify system responses to gestures - only the human side of gesture expression.

Key topics and technical guidance

The standard offers practical, process-oriented guidance rather than prescriptive technical specs. Key topics include:

• Ergonomic constraints and device capabilities: considerations for human movement, comfort and the limits of input devices (2D touchscreens, tablets, spatial gesture sensors).
• Process for gesture definition: exploring the design space; identifying gesture purposes; designing individual gestures and gesture commands; organizing gesture sets; evaluating and iterating designs.
• Gesture features and parameters: mapping gestures to functions, nested gestures, stroke gestures, continuous gestures, use of feedforward and feedback, and parameters that affect recognition (speed, timing, tolerance).
• Sequences and state management: initiating, transitioning and completing gestures; overlapping gestures and transition effects.
• Documentation and communication: taxonomy, naming, visualization and textual description of gestures and gesture sets so they can be consistently implemented and evaluated.
• Evaluation and iteration: usability testing, discriminability, and consistency within gesture sets.

Practical applications

EN ISO 9241-960:2017 is applicable across products and contexts that rely on gesture input:

• Touchscreen and tablet applications (mobile apps, kiosks)
• Spatial gesture interfaces (gesture recognition cameras, living-room TV control)
• VR/AR and mixed-reality systems where natural hand movements are primary input
• Wearables and automotive HMIs that use gesture control The guidance helps improve gesture usability, reduce recognition errors, and create clearer user instructions and documentation.

Who should use this standard

• UX / interaction designers and HCI researchers designing gesture vocabularies
• Product managers and system architects defining interaction modalities
• Software developers and device manufacturers implementing gesture recognition
• Accessibility specialists assessing ergonomic impacts and alternative input
• Technical writers documenting gesture commands and user workflows

Related standards

• ISO/IEC 14754 and the ISO/IEC 30113 series (for specific standardized gestures)
• Other parts of ISO 9241 for broader human-system interaction and usability guidance

EN ISO 9241-960:2017 is a practical resource for building ergonomic, usable gesture interfaces and for documenting gesture sets consistently across devices and applications.