ISO/IEC TS 33054:2020 PDF
Information technology — Process assessment — Process reference model for service management
Название (английский):
ISO/IEC TS 33054:2020
Information technology — Process assessment — Process reference model for service management
- Статус документа:
- Действующий
- Формат:
- Электронный (PDF)
- Количество страниц:
- 73
- Дата публикации:
- 2 июня 2020 г.
- Издание:
- ISO/IEC TS 33054 edition 1 version 1
- ICS:
- 35.080
Тип поставки:
Язык документа:
Срок поставки:13 раб. дн. (перевод)
Цена:1 095 €
Описание (английский):
This document defines a process reference model for the domain of service management. The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes. The process reference model in this document is directed at assessment sponsors and competent assessors who wish to select a model, and associated documented process method, for assessment (for either capability determination or process improvement).
Abstract
Похожие стандарты
Стандарты, упомянутые в описании