ISO/TR 32123:2024 PDF
Transaction assurance in E-commerce — After-sales services
Transaction assurance in E-commerce — After-sales services
- Статус документа:
- Действующий
- Формат:
- Электронный (PDF)
- Количество страниц:
- 17
- Дата публикации:
- 13 декабря 2024 г.
- Издание:
- ISO TR 32123 edition 1 version 1
- ICS:
- 35.240.63
This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.
Abstract
Overview - ISO/TR 32123:2024 (Transaction assurance in E-commerce - After-sales services)
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